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Business policy Hotel Amaris Olten

Customer satisfaction
In all our thinking and acting, customer satisfaction is paramount.

Price Policy
We have a transparent pricing policy.
Our prices include the specified value added tax and CHF 2.00 city tax.
Children up to 10 years stay free of charge in the Amaris, cot or extra bed.
From 11 years, the surcharge for an extra bed is CHF 25.00.
Dogs are welcome in the hotel; We allow a fee of CHF 20.00 per day.
The parking lot is free of charge for guests of the bar, for our overnight guests and seminar guests there is a fee of CHF 7.00 per day.
We create offers for apartments, studios and groups individually. Please contact us by phone or email.
We agree special conditions with our long-time master companies.

Payments
The following card payments are accepted: VISA, American Express, Mastercard, Post, EC. The hotel reserves the right to check the credit card prior to arrival.
For group reservations, a prepayment of the nightly amount is due before arrival to guarantee the reservation.

Cancellation Policy
For individual reservations up to 4 rooms , the following cancellation policy applies:

Free cancellation up to 24 hours before arrival. In case of cancellation after this time 100% of the agreed room rate will be charged.

For seminar and group reservations from 5 rooms , the following cancellation conditions apply:

Up to 30 days before arrival without charge
Up to 21 days before arrival 30% of the booked services (without meals)
Up to 14 days before arrival 50% of the booked services
Up to 7 days before arrival 75% of the booked services

Check in / Check out
Guests are required to leave the room before 12:00 on the day of departure.
Upon arrival, the room can be obtained from 14 clock.

Non-smoking hotel
We ask you not to smoke in our rooms. In case of violation, we charge CHF 100.00. Please ask for our rooms with balcony.